One click on any Trustpilot page. AI reads hundreds of reviews and delivers themes, NPS, competitor gaps, and a prioritised action plan.
No account required. Works instantly.
Navigate to a brand's review page. The extension detects it and shows the scan button.
Pick a date range — last month, quarter, year, or everything. Reviews are collected through your session.
AI analyses every review and generates an interactive report with charts, segments, and recommendations.
Positive/negative/neutral split with estimated Net Promoter Score and improvement guidance.
5-7 positive and negative themes ranked by frequency, each with verbatim customer quotes.
Scatter chart of every review over time. Hover any point to read the full comment in context.
Five recommendations ranked by impact, effort, and timeframe. Ready to drop into a sprint.
Five direct competitors with strengths, weaknesses, and estimated customer switch risk.
Distinct reviewer personas with top concerns and tailored opportunities to serve them better.
Critical issues flagged by severity with specific fix recommendations. Surface fires early.
Ask questions about the analysis in plain language. Drill into themes, compare segments, get advice.
Install the extension, open a Trustpilot page, click scan. Your first report is free.
extension Add to ChromeReviewLenz does not scrape Trustpilot. The extension operates through your own logged-in browser session — the same way you would manually read and copy reviews. No bots, no automated requests from external servers, no circumvention of access controls.
That said, Trustpilot's terms of service restrict automated collection of data from their platform. While ReviewLenz acts as a browser assistant (not a scraper), users should be aware that bulk access patterns may trigger Trustpilot's detection systems regardless of method.
By using ReviewLenz, you accept full responsibility for how you use the extension and any consequences that may arise from your Trustpilot account activity. This includes potential account warnings, rate limiting, or suspension by Trustpilot.
We recommend using ReviewLenz responsibly — avoid running excessive consecutive scans and respect the platforms you interact with.